Frequently Asked Questions (FAQ)

Welcome to Stye in Saarees by Saritha. Here are answers to some of the most common questions about shopping with us.

1. What products do you sell?

We specialize in sarees and related traditional and fashion wear. Product details, including fabric, colour, design and other available information, are provided on the respective product page.

2. How can I place an order?

To place an order:

Select the saree or product you wish to purchase.

Choose the required options, if available.

Add the product to your cart.

Enter your billing and delivery details.

Select your preferred payment method.

Complete the payment.

You will receive an order confirmation after the order is successfully placed.

3. What payment methods do you accept?

We accept payment methods available through our payment gateway, which may include:

UPI

Credit cards

Debit cards

Net banking

Wallets

Other payment methods supported by our payment provider

Payments may be securely processed through Razorpay or another authorized payment service provider.

4. Is online payment safe?

Yes. Payments are processed through authorized payment service providers using their security systems.

We do not ask customers to share their UPI PIN, ATM PIN, CVV, banking password or OTP with us.

Never share these details with anyone claiming to represent Stye in Saarees by Saritha.

5. Will I receive an order confirmation?

Yes. After your order is successfully placed, an order confirmation may be sent to the email address you provided during checkout.

If you have completed payment but have not received an order confirmation, please contact us at styleinsaares@gmail.com with your payment/order details.

6. How long will my order take to arrive?

Delivery time may vary depending on your location, product availability, courier service and other circumstances.

The applicable estimated delivery information may be displayed during checkout or communicated after your order is placed.

Courier delays caused by circumstances beyond our control may occasionally occur.

7. Can I cancel my order?

You may request cancellation before your order has been processed or dispatched.

Once an order has been dispatched, cancellation may not be possible.

Please contact us as soon as possible at styleinsaares@gmail.com if you want to request a cancellation.

8. Do you accept returns or exchanges?

Returns and exchanges are subject to our Refund, Return & Cancellation Policy.

Please review the applicable policy before placing an order.

Products that have been used, washed, altered, damaged or returned outside the applicable return period may not be eligible for return or exchange.

9. What should I do if I receive a damaged or wrong product?

Please contact us at styleinsaares@gmail.com as soon as possible after receiving your order.

We may ask you to provide photographs, videos, packaging details, order information or an unboxing video so that we can verify the issue.

After verification, we will provide an appropriate resolution according to our applicable policy.

10. What if the colour of the saree looks slightly different?

Colours may appear slightly different depending on your mobile phone, computer screen, display settings, photography, lighting and other factors.

Small variations in colour or appearance may therefore occur and do not necessarily indicate a defect.

11. Are all sarees exactly the same?

Some sarees may have natural variations in colour, texture, weave, print, embroidery or finishing, particularly where products are handcrafted or traditionally produced.

Such variations can be a natural characteristic of the product.

12. Can I change my delivery address after placing an order?

Please contact us as soon as possible at styleinsaares@gmail.com if you need to change your delivery address.

We will try to accommodate the request if the order has not already been processed or dispatched.

Once an order has been dispatched, the address may not be changeable.

13. What happens if I am unavailable when the courier arrives?

The courier may attempt delivery again according to its delivery procedures.

Please make sure that the delivery address and contact details provided during checkout are accurate and that someone is available to receive the package when possible.

Repeated failed delivery attempts may result in the package being returned to us.

14. What happens if my payment is deducted but my order is not confirmed?

Don't worry.

If money has been deducted from your bank account but your order has not been confirmed, please contact us at styleinsaares@gmail.com and provide the relevant transaction or payment details.

We will verify the payment status and take the appropriate action.

15. How will I receive my refund?

Approved refunds will generally be processed to the original payment method used for the transaction, subject to our Refund & Cancellation Policy.

The time required for the amount to reflect in your account may depend on your bank, card issuer, payment provider or payment gateway.

16. Do I need an account to place an order?

If our website allows guest checkout, you may place an order without creating an account.

If an account is required for a particular service or feature, the website will provide the relevant instructions.

17. How can I contact Stye in Saarees by Saritha?

For questions regarding products, orders, payments, returns, refunds or delivery, contact us by email:

Email: styleinsaares@gmail.com

Business Address:

C/o Jayalakshmi Auto Sale Corporation

Gopal Reddy Road, Governorpeta

Vijayawada – 520002

Andhra Pradesh, India

Website: styleinsaares.com

18. Where can I find your policies?

You can find our important website policies, including:

Terms & Conditions

Privacy Policy

Shipping & Delivery Policy

Cancellation, Return & Refund Policy

on styleinsaares.com.

We recommend reading these policies before placing an order.